Operate & support
Practical day-to-day technology support and coordination.
ANF ITMS
Keep your technology moving forward.
ANF ITMS gives organisations ongoing technical capability to operate, manage, maintain and improve the systems and environments people rely on.
Your outsourced IT department
Ongoing capability rather than technology left behind.
ITMS can support ANF-built systems or an existing technology environment according to the engagement. The emphasis is ongoing management, not forcing every organisation onto one platform.
speed
Keep systems dependable
Maintain the environments people rely on for day-to-day work.
Maintain the environments people rely on for day-to-day work.
manage_accounts
Provide practical ownership
Coordinate support, systems administration and relevant providers.
Coordinate support, systems administration and relevant providers.
upgrade
Improve over time
Document, maintain and evolve the environment as needs change.
Document, maintain and evolve the environment as needs change.
Existing or ANF-built environments
Manage what the organisation relies on.
Sphere Cloud and Sphere Network describe technology domains inside ANF Sphere. ITMS describes the ongoing service relationship that can manage those or other appropriate existing environments.
settings_suggest
The scope follows the environment and responsibilities agreed for the engagement.
Clear service boundaries
Support arrangements should match the real need.
Service levels, support hours and response commitments are agreed for the actual engagement. We do not publish invented guarantees or assume every organisation needs the same model.
ANF ITMS